Shipping & Delivery
Delivery and shipping costs
At Bloom & Glow, we want your order to arrive quickly and safely. Below you'll find everything you need to know about our shipping options, costs and delivery times.
Shipping costs at a glance
| Destination | Shipping cost | Delivery time |
|---|---|---|
| Germany | 4,95 € free from 39 € | 1–3 business days |
| Austria, Belgium, the Czech Republic, Denmark, France, Luxembourg, the Netherlands, Poland | 6,95 € free from 50 € | 3–5 business days |
| Switzerland, Norway and the United Kingdom | 9,95 € free from 50 € | 3–5 business days |
| Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden | 9,95 € free from 50 € | 4–7 business days |
| All other countries | 19,95 € no free shipping | 7–14 business days |
All prices include VAT. The shipping cost is calculated at checkout and shown before you pay. Free shipping applies to the value of the goods after any discounts.
We ship from Germany
Every order leaves our warehouse in Germany – not Korea – so it reaches you quickly and reliably.
Your skincare arrives quickly
On business days, we prepare all orders within 24 hours unless stated otherwise.
Shipping within Germany
- Standard shipping: 4,95 €
- Free shipping from 39 €
- Delivery time: 1–3 business days
Shipping to Austria, Belgium, the Czech Republic, Denmark, France, Luxembourg, the Netherlands and Poland
- Standard shipping: 6,95 €
- Free shipping from 50 €
- Delivery time: 3–5 business days
Shipping to Switzerland, Norway and the United Kingdom
- Standard shipping: 9,95 €
- Free shipping from 50 €
- Delivery time: 3–5 business days
Shipping to Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden
- Standard shipping: 9,95 €
- Free shipping from 50 €
- Delivery time: 4–7 business days
Shipping to all other countries
- Standard shipping: 19,95 €
- Delivery time: 7–14 business days
Carriers
We ship with trusted carriers such as DHL, DPD and Hermes to make sure your parcel arrives safely and on time.
Tracking
Once your order has shipped, you'll receive a confirmation email with a tracking number, so you can follow your parcel online at any time.
Customs duties and taxes
Deliveries outside the EU may be subject to additional customs duties and taxes, which are the buyer's responsibility. Please check with your local customs authority for the rules that apply in your country. This applies to Switzerland, Norway and the United Kingdom, for example.
Shipping to DHL parcel lockers
You can also have your order delivered to a DHL Packstation (parcel locker). Just enter the locker details at checkout.
Returns
If you're not happy with your order, our Returns & Refunds page explains what to do. If you need help, our customer service team is happy to assist.
Thank you for your trust. We look forward to bringing you the best of Korean skincare. If you have any questions about your order or shipping, email us at [email protected] – we're happy to help.
